Accessibility

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

Use ADA widget to the bottom left for a better user experience if needed.

Accessibility Statement

Our property (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.  

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback  

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance 24 hours a day, 7 days a week.

Website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.  

Accessible Features and Amenities

We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.

If you have difficulty, we invite you to contact us. 

Accessible Guest Rooms

Use ADA widget to the bottom left for a better user experience if needed

Hotel Galleria Park is committed to providing equal access and opportunity for individuals with disabilities. 

All ADA-compliant guest rooms & services include:

  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility (Room is accessible but no equipment other than weights). 
  • Accessible meeting rooms
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Alarms – Audible
  • Assistive listening devices for meetings upon request
  • Bathroom doors at least 32 inches wide
  • Grab bars in bathroom
  • Level or ramp entrance into the building (which is it?)
  • Public Areas/Facilities accessible for persons with mobility disabilities
  • Strobe alarms
  • TTY for guest use
  • Valet only parking
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways (hallway strobe lights) 
  • Visual alarms for hearing impaired in public areas (strobe lights in public area)
  • Wheelchair ramp for lobby/reception access (lift in the lobby area)

ADA ROOM 1: Accessible Deluxe Queen with Accessible Tub

  • 33.5” door width with lowered peep hole 
  • Bedside: 52” to the entry wall, 28.5” to the right wall, 31” window wall
  • Desk knee: 41”w, 27”t, 19”d
  • Toilet height: 17” and grab bar height at 34"
  • Bathroom door: 32.5”
  • Bathroom sink: 21”w, 30”t, 21”d – plumbing wrapped
  • Mirror bottom: 40”
  • Shower seat: 16” + grab bar at 35.5"
  • Bathroom light switch at 41"
  • Bedroom light switch at 45"

BOOK NOW

ADA ROOM 2: Accessible Deluxe Queen Roll-in shower 

  • 33.5” door width with lowered peep hole 
  • Bedside: 50” to the entry wall, 31.25” to the right wall, 31”to window wall 
  • Desk knee: 41”w, 27”t, 19”d
  • Toilet height: 17.75” and grab bar height at 33.5"
  • Bathroom door: 32.5”
  • Bathroom sink: 21”w, 30”t, 21”d – plumbing wrapped
  • Mirror bottom: 40”
  • Rollin Shower with bench at 19" and grab bar at 33.75"
  • Bathroom light switch at 45"
  • Bedroom light switch at 45"