Frequently Asked Questions

What is check-in/checkout time?

Check-in is 3 p.m. and checkout is 12 p.m.

Do you allow smoking on property?

The Galleria Park Hotel is a non-smoking property.

Do you allow pets?

We welcome your pets for an additional fee of $75 per stay, maximum of two pets per room, cats and dogs only. Learn more.

How much do you charge for high-speed/Wi-Fi internet access?

Wi-Fi access is available throughout the hotel and is included in the Urban Amenity Fee.

Do you have accessible rooms?

Yes, we have rooms that offer accessible features ranging from roll-in showers, bathroom grab bars, braille and we welcome your service animal.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our on-site fitness studio is open from 6 a.m. to 9 p.m. daily. We offer two Peloton Bikes, an elliptical machine, treadmill, and free weights. Should you require more, day passes are available at the front desk for our local 24 Hour Fitness gym for a nominal fee.

Do you have a business center?

We do not have a business center, however the front desk is available to assist with all of your printing and online needs.

Do you have a pool and/or spa?

We do not have a pool or spa, please ask our front desk team for recommendations of nearby options.

Do you have on-site parking? How much is parking? Is it included in my room rate?

The hotel offers valet parking with in and out privileges, available 24 hours a day. The cost is $64 per night plus tax for regular-size vehicles and $69 per night plus tax for oversize vehicles (oversize may refer to the length, width or height of the vehicle).

What does the Urban Amenity Fee include?

The hotel has a $35 plus tax Urban Amenity Fee per night of your stay and includes the following:

  • Morning coffee and tea service
  • Evening sipping hour
  • Park Terrace: Urban garden with seating and walking track
  • High-speed Wi-Fi access
  • Gym Pass to 24 Hour Fitness Center
  • In-room fitness kits available upon request
  • Daily newspaper
  • Printing services available


What is your restaurant’s cuisine?

Dine & drink through San Francisco 

Home of green goddess dressing and the farm-to-table fad (which was born in Berkeley), there are countless great restaurants that dot downtown and beyond. Travelers are hard-pressed to go for a stroll without coming across a charming cafe, a historic local bar, vegan restaurant, or fish house. Plus, we are the ideal home base for travelers exploring the Marin Headlands (10 miles), Sausalito (10.7 miles), Muir Wood National Monument (16.5), Sonoma (44 miles), Napa Valley (57 miles), and Mendocino County (163 miles).